Private AI support workspace for modern customer conversations
TalkLinx connects knowledge-grounded chat, embeddable support widgets, multilingual voice, contacts, and analytics into one edge-native AI cockpit built for fast, secure support operations.
AllyBot cockpit
Secure workspace session
Live support command center
Analytics, conversations, contacts, and knowledge in one beautiful cockpit
Conversations resolved
9,842
Median first response
1.7s
Lead capture rate
41%
Knowledge match score
94%
Conversation volume and deflection
Hourly traffic, answer quality, and handoff prevention.
Source mix
Beautiful support replies
A polished chat panel with cited answers, images, translation, and next-best actions
The product experience showcases how Ally can answer like a calm support agent while surfacing useful visuals, source citations, and follow-up chips.
Ally support thread
Visitor: resort booking · Language: English
Resort previewRAG library and media assets
Uploaded documents, images, and retrieval health at a glance
| Document | Type | Coverage | Updated |
|---|---|---|---|
| Bali travel package FAQ.pdf 84 chunks | 98% | 2 min ago | |
| Warranty and refund policy.docx 52 chunks | DOCX | 95% | 18 min ago |
| Product image guide.zip 143 assets | Images | 91% | 1 hour ago |
| Escalation playbook.md 38 chunks | Markdown | 96% | Today |
Resort pool view
Suggested image
Room upgrade chart
Policy visual
Airport transfer map
Trip guide
Operations table
Support leaders see every customer journey clearly
Contacts, channels, sentiment, answer quality, and next actions are designed to feel instantly readable for busy support teams.
| Contact | Channel | Topic | Status | Score |
|---|---|---|---|---|
| Amelia Tan | Widget | Package availability | Resolved | 99% |
| Ravi Menon | Voice | Invoice request | In progress | 91% |
| Nora Lim | Social | Hotel photos | Answered | 96% |
| Daniel Wong | Portal | Refund policy | Queued | 88% |
Product capabilities
Everything support teams need to run AI-assisted chat
AI support conversations
Cassie-style support replies, streaming chat, session history, and visitor-friendly copy for customer help flows.
Document-grounded RAG
Upload knowledge assets and answer from scoped vector search, object storage, and edge AI retrieval.
Website and social widgets
Generated signed links preserve workspace ownership while collecting language, name, phone, and email before chat starts.
Browser-first voice
WebGPU-preferred speech paths with edge AI and gated paid-provider fallback for multilingual voice experiences.
AI analytics cockpit
Background analysis turns chats into dashboard tiles, geography insights, and operational summaries.
Contacts workspace
Captured leads and manual business contacts stay searchable, sortable, and tied to the right workspace.
Built for scoped data, service bindings, and edge speed
TalkLinx follows the same distributed architecture ZadeNor uses for production AI systems.
- Edge-native apps on a globally distributed runtime
- Native edge functions for AI, RAG, voice, translation, and suggestions
- Edge database, object storage, vector search, queues, and AI first
- Signed anonymous sessions and owner-scoped knowledge retrieval
FAQ
TalkLinx, answered
What is TalkLinx?+
TalkLinx is ZadeNor AI’s private, edge-native AI customer-support workspace. It combines document-grounded (RAG) chat, embeddable website and social widgets, multilingual voice, a contacts workspace, and an analytics cockpit so support teams can answer customers instantly and capture every lead.
Can TalkLinx answer from my own knowledge base and documents?+
Yes. Upload your knowledge assets and TalkLinx grounds every answer in scoped vector search over your own content, so replies are accurate, source-aware, and owner-scoped instead of generic model output.
Is TalkLinx multilingual, and does it support voice?+
Yes. TalkLinx handles conversations in many languages and offers browser-first voice using WebGPU-preferred speech paths with edge AI, plus a gated paid-provider fallback for high-quality multilingual voice experiences.
Can I embed TalkLinx on my website and social channels?+
Yes. TalkLinx generates signed embeddable widgets for your website and social entry points. The widget can collect language, name, phone, and email before chat starts, and every session stays tied to the right workspace.
How does TalkLinx keep customer data private and secure?+
TalkLinx runs on an edge-native, globally distributed architecture with signed anonymous sessions and owner-scoped knowledge retrieval, so each workspace only ever answers from — and stores — its own data.
How is TalkLinx priced?+
TalkLinx is offered as a SaaS subscription. You can launch the workspace and view current plans directly at talklinx.app/subscriptions.
How it compares
TalkLinx vs the alternatives
See how TalkLinx compares to the AI chat and helpdesk tools support teams evaluate — document-grounded, voice-enabled, and predictably priced.